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Refund Policy

At CAT Tutorials, we strive to provide high-quality coaching services to help you prepare for the CAT exam. However, we understand that circumstances may arise where you need to request a refund. Please review our Refund Policy outlined below:

  1. Refund Eligibility: Refunds may be granted under the following circumstances:
    • If you have mistakenly been charged multiple times for the same order.
    • If you have made a payment but have not received access to the coaching materials within the specified timeframe.
    • If there are technical issues preventing you from accessing our coaching platform despite our best efforts to resolve them.
  2. Refund Process: To request a refund, please contact our customer support team at info@cattutorials.com within 2 days of the payment date. Please provide your order details and the reason for requesting a refund. We will review your request and process the refund accordingly.
  3. Refund Methods: Refunds will be issued using the original payment method whenever possible. Please allow a week for the refund to be reflected in your account.
  4. Non-Refundable Items: Certain items or services may not be eligible for refunds, such as digital downloads or access to online course materials, unless otherwise stated at the time of purchase.
  5. Changes to this Policy: We reserve the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.

By using our services and making purchases through our website, you agree to abide by the terms of this Refund Policy.

If you have any questions or concerns about our Refund Policy, please contact us at info@cattutorials.com.

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